Ten Cards Support

For help with your account, study progress, purchases, or the app, email privacy@ten-cards.com. Include your app version and a TC support reference if one appears. Please do not send passwords, access tokens, or private answers.

Subscriptions

If a purchase or restore does not unlock Pro, use Restore Purchases in the app and then contact support if access is still missing. Apple manages billing and cancellation in your device's Subscriptions settings. Deleting your Ten Cards account does not cancel an Apple subscription.

Privacy and account deletion

You can withdraw AI grading permission under Profile → Privacy & AI, or delete your account under Profile → Delete account. See the Privacy Policy for data handling and retention details. Contact support if an account deletion or privacy request needs help.